Providing McMaster faculty and staff short-term accommodations on campus
The Faculty and Staff Stay Program offers low cost rooms and meal service in residence for McMaster employees seeking alternative accommodations in order to limit their impact on others in their primary homes.
Stays range from a minimum of three nights to a maximum of 14 nights.
Who Can Stay?
Accommodations are available to current faculty and staff of McMaster University, including full-time, part-time and temporary employees of the University. It is not available to outside contractors.
Requests for accommodations will be approved by <<insert GATEKEEPER>> before reservations can be booked.
Check-In and Check-Out is available at the North Quad Service Centre, located in the Commons Building (no. 28). Access Commons via the covered breezeway accessible from Stearn Drive. Entrance to the building is to the right of the Centro sign and the Service Centre is visible from the entrance doors.
For more information on eligibility please contact <<GATEKEEPER NAME AND EMAIL>>.
If you are a medical resident/learner interested in on-campus accommodations, please contact <<GATEKEEPER INFORMATION>>.
International students seeking quarantine accommodations can learn more here.
|Stay Duration||Room Cost||Room + Parking|
Agreements & Expectations
Before confirming your booking, all guests must read and agree to a Facilities Use Licence Agreement and Residence Agreement & Expectations contracts:
- Facilities Use License Agreement
- Residence Agreement & Expectations
Guests will stay in Hedden Hall (no. 45 on the Campus Map), located in the north east quadrant of McMaster’s Main Campus. Indoor parking is available in the Stadium Underground Lot, and limited outdoor parking can be accessed from Lots G and H.
Guests requiring parking must request a transponder when booking their reservation. A reduced parking fee of $6.00 per day will be added to your bill.
Optional Meal Ordering
All guests may opt-in to daily door delivery of breakfast, lunch and dinner by Hospitality Services at $24.50 per person, per day. Your meals will be delivered outside your Unit by McMaster Hospitality Services. We are not able to provide the customization of menus currently except for allergies. All meals need to be opted in at time of booking.
Meal delivery times are as follows:
- Breakfast: 8am – 10 am
- Lunch: 12 pm – 2 pm
- Dinner: 5:30 pm – 7:30 pm
Please note that meals services do not include hot beverages such as tea or coffee. A small fridge will be available in your room for your use.
External Meal Delivery Services
Guests opting to use meal delivery services such as UberEats, Skip the Dishes and DoorDash can have their food delivered to the main entrance of Hedden Hall. Food can be left at the designated location in the vestibule and picked up by the guest. Please note that delivery drivers are not permitted access beyond the vestibule.
Please note that food deliveries cannot be accepted by the Service Centre. Ensure that clear directions to Hedden Hall are communicated with the driver so that your meal can arrive in a timely manner.
Delivery Directions: Enter McMaster Campus from the Sterling St. entrance. TURN RIGHT on Stearn Dr. When you reach the intersection, TURN LEFT to continue on Stearn Dr. GO STRAIGHT on Stearn and follow the bend. Hedden Hall will be at the end of Stearn Dr. Food drop-offs can be done in the main entrance to Hedden Hall inside the vestibule. The building lobby is not accessible for food deliveries.
During Your Stay
Hamilton and McMaster University require the use facial coverings or masks that cover the mouth and nose. Guests are always required to wear a non-medical mask or face covering in indoor public spaces, including but not limited to hallways, lobbies, elevators, common rooms, laundry room, etc. Detailed information will be provided in your agreement expectations.
Housekeeping and Maintenance Services
Rooms are prepared with the following items:
- Linens and towels will be on your BED (only one bed will be made per person)
- Two sets of linens including: bed sheets, pillowcase, bath towel, face cloth and toiletries
- Waste liners for towels & bedding – NOT personal laundry
- Waste and recycling liners and bins – please use accordingly
- Fire Alarm Evacuation Plan
- Self-Isolation/Isolation documents
- Facial tissues, toilet paper
- Cleaning products
All residences at McMaster have a strict no guest policy. Booked rooms will be reserved for the assigned guest only.
Guests are responsible for the waste in their room. You may dispose of any waste in the designated garbage room on your floor.
Pay-per-use laundry access available upon request. Please contact the Service Centre at firstname.lastname@example.org.
Mail and Package Delivery
Mail Services are available through our Service Centre in the Commons Building. Please use the following address format to ensure your items are properly directed:
Your Name (First and Last)
Hedden Hall, Room Number
1280 Main Street West
Frequently Asked Questions
Q: Can I book a room while I wait for my COVID test results?
A: If you are symptomatic and/or are waiting for COVID test results, you may be eligible to book a room. If you subsequently test positive during your stay, you will be able to remain in residence. All guests who become COVID-positive during their stay will be relocated to a designated isolation space and remain separate from other residents in the building.
Q: I’ve tested positive for COVID. Can I book a room?
A: We regret that we are not able to approve new bookings for COVID-positive guests.
Q: Why is the reservation non-refundable?
A: Please book only the nights you need so that we can make space available to as many healthcare workers as possible. This is a cost recovery based rate program, and as such we’ve eliminated extra administrative fees and credit card charges to keep the the rate as low as possible.
Q: Why can I only book a maximum of 14 nights?
A: In order to accommodate as many healthcare workers as possible, we’ve implemented minimum and maximum length of stays.
Q: Why is the ‘fine print’ 11 pages long?
A: The ‘fine print’ shared is a slimmed down version of the standard agreement signed by McMaster students living in residence. We share this in advance so we are as clear and transparent as possible of the obligations on all sides.